Shipping Policy
HomeShipping Policy

Shipping Policy

 

In Stock Items
Most orders for In-Stock Items begin the order process as soon as your online purchase is completed. Your In-Stock Item will be shipped once the item is located in stock, your payment is approved, and the receiving address is verified. You will not be charged for any item until it is shipped to you.


Shipping Rules and Restrictions
Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States. The shipping cost shown for an individual item reflects what you can expect to pay for the item. Your actual shipping and handling cost will automatically compute on the Shipping Options page of checkout. Depending on the item(s) you purchase on Liangg on Amazon and the location to which the items will be delivered, different shipping methods will be available. Each shipping method has its own restrictions and charges that will be applied to your order. At checkout, you will be prompted to choose a shipping method for your item(s). Shipping costs for orders placed on this site are based on the weight of the item. Please allow for additional shipping and handling time for all oversized items shipping via a freight trucking company.

Oversized Items
Usually, Oversized Items arrive in 14-21 full business days after leaving the warehouse. Most Oversized Items leave the warehouse within seven full business days. Because this is a larger and heavier item, it can only be sent via ground freight; therefore, we cannot offer expedited shipping. The freight trucking company is not responsible for unloading the item from the truck or carrying the item into the building. Your item is likely to be heavy and large; therefore, we recommend that you have someone with you to help you unload the item and carry it inside.

Tracking your order
At our warehouse, tracking numbers are assigned to packages almost immediately and generally appear in Your Account along with your order information. However, it may take up to 48 hours or longer before the package is checked into the carrier's tracking system. That means even though your package has already shipped from our warehouse and is on its way to you, the carrier may not be able to provide any information about your package for up to 48 hours or more.

Finding your order status
1. Check your email. You were required to enter an email address during Checkout; you will receive emails at your address keeping you up-to-date about the status of your order.

2. Visit the website. Sign In for Your Account Order History at amazon.com or Liangg.com 24 hours a day. You may view information about your most recent orders (including tracking information) as well as past orders.

3. Contact Us. If you still have questions about your order, please contact us via email at teamliangg@gmail.com

 

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